Principal Apartments

A member of our Team will meet you at the front door of the apartment (or, if arranged, at the car park entrance). Please contact us 1 hour before arrival so we can schedule a member of the Team to be at the correct apartment to show you in.

We may be able to accommodate depending on future arrivals; we will not be able to confirm until the day before departure. Standard checkouts are 11am.  If you want a guaranteed later checkout you need to book an extra night’s stay.

Check in is normally between 3 pm and 9pm. Earlier check in may be possible if your apartment is ready – please ask.  We may not be able to tell you until the last minute, as this will depend on when previous guests check out.  We have no reception facilities at our apartments, so we are unable to store your luggage.

A member of our Team will come to the apartment to show you in. Between 9 -11pm (21:00-23:00) there is an ‘out of hours’ charge of £40. An arrival after 11PM (23:00) is not possible. This payment will be taken on arrival by card machine. An un-arranged check in will be charged at £100.

A member of our Team will check you in at the apartment. Our apartments do not have reception facilities.  The person who booked must present photo ID and the card with which the booking was made. Normally we will take a security deposit of up to £200 with a card machine, which will be refunded on departure provided there has been no malicious damage and no contravention of rental terms.

If the apartment was booked by someone else, the guest who arrives must present photo ID. A security deposit of £200 will be taken from the guest’s card, which will be refunded on departure provided there has been no malicious damage and no contravention of rental terms.

The guest who arrives must present photo ID. A security deposit of GBP 100 will be taken from the guest’s card, which will be refunded on departure provided there has been no malicious damage and no contravention of rental terms.

Children are welcome when accompanied by an adult (aged 18+). Bookings may not be made by anyone under the age of 18.

Comfortable furnishings, including sofas/chairs and dining table/chairs.

Fully equipped kitchen with oven, hob, microwave, fridge, and freezer; most have a dishwasher. Dishwasher tablets are provided to start you off. Washing up liquid is provided at the sink.

Free WiFi, Freeview Television and DVD/CD player.

In the bathrooms we supply hand soap and an initial supply of toilet rolls.

Washing machine; most have a dryer.  Iron and ironing board. Washing tablets/powder is provided to start you off.

Bed linen and a set of towels (1 hand and 1 bath towel per person) is provided.  This is changed weekly.  You are welcome to freshen up the towels between changes using the washing machine.

A hair dryer.

A “starter pack” of tea, coffee, sugar & biscuits.

We try to accommodate all requests.  During peak season housekeeping may not be able to cope with extra towels.  If we are able to supply extra towels there will be an extra laundry charge.

No. We provide weekly servicing. You should keep the apartments clean and tidy and leave it as you found it. If you are staying longer than 7 days your apartment will be serviced once a week. The day of servicing will be arranged when you check in; the Housekeepers have their own keys.

No. These are included in the price of the rental. We ask that you do not waste energy – please turn off lights and turn down heating when you are not in the apartment.

No.  The climate in Scotland is such that air conditioning is not needed; apartments are not built with air-conditioning.  Simply open the windows for a gentle natural breeze.

Let us know as soon as possible, so we can carry out repairs. Accidents happen and we are realise this. If it is malicious damage we may have to charge so we can fix or replace.

We try to make sure that everything is as it should be when you arrive.  However, if something is wrong – or you do not understand anything – please contact us by phone and we will deal with the problem.  Residents in apartments are given a special telephone number to call for problems.

We only have 1 car parking space per apartment. Additional parking is usually available locally on the street at metered parking bays or public car parks.

Most car parks have height restrictions.  Please contact us to check the specific restrictions.

Partying is NOT permitted in the apartments.  If we are aware when you book that it is for partying, your booking will be cancelled. If we have to ask you to leave an apartment because of partying no refund will be given.

No, the maximum occupancy of the apartment includes Adults and children, the only exception is a child under 2, which we can provide a travel cot for. (free of charge, bring own bedding, please request in advance)

No. It is not appropriate for people to sleep on the sofas, the maximum occupancy of the apartment includes Adults and children, the only exception is a child under 2, which we can provide a travel cot for. (free of charge please request in advance)

See the question above.

The apartment description will tell you what beds are in each apartment.

A UK king size bed is 5 feet wide x 6 feet 3 inches long.  (150cm wide x 190cm long).

A UK double size bed is 4 feet 6 inches wide x 6 feet 3 inches long.  (135cm wide x 190cm long).

A UK single size bed is 3 feet wide x 6 feet 3 inches long.  (90cm wide x 190cm long).

A UK super-king size bed is 6 feet wide x 6 feet 3 inches long.  (180cm wide x 190cm long).

Sofa beds vary slightly in size and tend to be slightly smaller than a UK double bed size – see above.

It is against the law in Scotland to smoke inside buildings (other than your own home).

You are NOT permitted to smoke in the apartment.

If the apartment has a balcony, you may smoke on the balcony.